Privacy Policy

1. Introduction

Arberion is an international digital platform for trading cryptoassets, digital assets, financial derivatives and other instruments based on blockchain technology.

This Privacy Policy describes how we collect, use, store, protect and share the personal data of our users.

By accessing or using the platform, you confirm that you have read, understood and fully agree with this policy.

2. Global scope

Arberion operates in an international digital environment and may serve users from multiple jurisdictions.

You acknowledge that your data may be processed outside your country of origin, in line with international data protection standards, including principles compatible with:

• LGPD (Brazil)
• GDPR (European Union)
• Other recognized international data protection frameworks

3. Data we collect

3.1 Account data

• Full legal name
• National ID, tax ID or international equivalent
• Date of birth
• Email address
• Phone number
• Residential address

3.2 Verification (KYC) data

• Government-issued photo ID
• Selfie and facial biometrics
• Proof of address
• Additional information required for compliance

3.3 Financial data

• Transaction history
• Wallet addresses
• Deposits and withdrawals (including Pix and cryptoassets)
• Information shared by payment providers

3.4 Technical and automatic data

• IP address
• Approximate geolocation
• Device and browser information
• Access logs
• Cookies and digital identifiers

4. Purpose of processing

We process your data in order to:

• Create, authenticate and manage user accounts
• Process financial operations
• Comply with legal and regulatory obligations
• Prevent fraud, money laundering and financial crime
• Maintain the security of the platform
• Improve our products and services
• Communicate with users

5. Legal basis

The processing of your data is based on:

• Performance of a contract
• Compliance with a legal or regulatory obligation
• Legitimate interests of the platform
• Consent of the user

6. Data sharing

Arberion may share user data with:

• Financial institutions and payment systems (including Pix)
• Liquidity and blockchain providers
• Identity verification companies (KYC / AML)
• Technology and security partners
• Government and regulatory authorities

Arberion does not sell personal data.

7. International data transfers

Your data may be stored and processed on servers located in different countries.

By using the platform, you expressly consent to such transfers and acknowledge that different jurisdictions may have different legislation in place.

8. Information security

Arberion applies strict security measures, including:

• End-to-end encryption
• Two-factor authentication (2FA)
• Real-time anti-fraud monitoring
• Restricted access controls
• Regular security audits

Even with these measures, no system is fully immune to risk.

9. Data retention

Personal data is retained for as long as necessary to:

• Comply with legal obligations
• Prevent fraud
• Support audits and compliance reviews

Even after an account is closed, certain data may continue to be retained where required by law.

10. User rights

You may:

• Access your personal data
• Request corrections
• Request deletion (where legally possible)
• Withdraw consent

Requests can be sent to:

11. Cookies and tracking technologies

We use cookies for:

• Security
• Authentication
• Personalization
• Behavioral analytics

You can manage cookies directly in your browser settings.

12. AML / KYC and crime prevention

Arberion follows international compliance practices and reserves the right to:

• Monitor suspicious transactions
• Request additional documentation
• Block or terminate accounts
• Report activity to the competent authorities

13. Risk disclosure

14. Account suspension and blocking

Arberion may, at its sole discretion:

• Suspend or terminate accounts
• Block balances
• Halt transactions

Without prior notice, in cases of:

• Suspected fraud
• Illicit activity
• Breach of these terms

15. Limitation of liability

Arberion is not responsible for:

• Financial losses arising from market movements
• Price volatility
• External failures (internet, blockchain, third parties)
• Misuse of the account by the user

16. User responsibility

You are responsible for:

• Keeping your credentials secure
• Enabling security measures (such as 2FA)
• Complying with applicable laws
• Providing accurate and up-to-date information

17. Changes to this policy

This policy may be amended at any time. Continued use of the platform after an update represents acceptance of the new version.

18. Jurisdiction and applicable law

This policy is governed by the laws applicable to the jurisdiction chosen by Arberion, which may include international legislation.

19. Official contact

For questions, requests or to exercise rights related to this policy, please reach us through our official channel: